Setting up Outlook 365
The instructions below will guide you through configuring the Email Account with us on Microsoft Outlook 365.
Note: In the example below, we will configure the email account using SSL Hostnames for SMTP and IMAP protocols.
Step 1: Launch Microsoft Outlook 365 on your computer. If you are launching it for the first time, you will directly see the window as shown below. If you have some other email accounts configured on Outlook already, you can click on File Menu > Add Account to see the window as shown below.
a. Enter your Email Address.
b. Check the box that reads, "Let me set up my account manually."
c. Click on Connect.
Step 2: Select POP or IMAP depending on the Incoming Protocol you prefer. In this article, we have selected IMAP.
Step 3: Refer to the Email Client Settings below, and based on your preferences, enter the respective hostnames, port numbers, and encryption methods for the Incoming Mail and Outgoing Mail servers.
Enter the following information
- Your Name: Customers Name
- Email address: example@customersdomain.com
- Incoming Server: mail.customersdomain.com
- IMAP Port: 993 with SSL/TLS
- Outgoing Mail server: mail.customersdomain.com
- SMTP Port:465 with SSL/TLS
- User name: Customers Email Address [example@customersdomain.com]
- Password: Password to the customer's email address
Click on Next.
Step 4: Enter the password for your email account with us and click on Connect.
Step 5: Your email account has been configured successfully!
Click on Done to conclude the process.
Step 6: You can now send and receive emails on your Email Client.
